Schedule management. Whether you offer group ex, bootcamp, small group training or Personal Training, Fisikal enables your TEAM to simply manage all your schedules online for one or multiple locations. You can configure how your TEAM and members interact with the schedule by enabling different permissions, to include class waiting lists, self-book and request book options. If you would like Fisikal can remind your members and TEAM that they have a booking via e-mail or SMS, you simply configure this for each specific service. Team management & education. Fisikal has 4 user groups within the TEAM application: member, trainer, reception and club manager. Each user group has different permissions and views associated to them.
As a club manager you can view which members your TEAM are interacting with, enabling you to oversee the services your club is delivering to them. Should one of your TEAM leave, you can assign a member to another trainer, who with permission can view all previous programmes / journal entries and past appointments for this member. Help support and educate your TEAM through Fisikal's communication platform and by subscribing to the education feeds. TEAM members can communicate with each other, individually or by group via RICH text / HTML E-mail, SMS or video announcements. This could be used to showcase new products and services, workshop notifications or specific user communication. Member management.
Members login to your white label solution via your website where they can book, buy, view packages, services, programmes and interact with your TEAM. They can even keep up to date with new products and services, social media and club announcements. Clubs can associate a lead trainer to specific groups of members.
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This trainer can be responsible for overseeing member adherence and attendance. Fisikal has partnered with a Snap Direct Debit to create a seamless online membership sign-up solution. Presently this solution is only available in the UK and EU. USA and Australasia will follow soon. Money management. If you want your clients to pay online, all you need is a free PayPal account and Fisikal does the rest. Clients can choose a service or package, select BUY and then the money is routed directly into your account.
If you would rather take care of payments yourself, you can always manually associate these to clients. Fisikal can of course integrate with your own payment platform if you prefer.
This could be done through our integration services. If you operate a self-employed club model, Fisikal can help your TEAM manage their income and expenses too.
If your TEAM members use our Fisikal PRO app, they can even take photo's of their expenses which then populates a P+L for them and keeps all their expenses safe online in a PDF. All payments for the club can be immediately analysed within our comprehensive reporting section. Packages & Services. You can add services you offer with custom rates that you charge specific clients. If you seel your services within packages - we cater for this as well. You can simply select how you want Fisikal to be set up and we take care of credits, billing and we can also remind clients when to pay.
Clients can log in and see the services and packages you offer. If you would like you can connect Facebook and enable your client to LIKE your services and post a testimonial recommending your service to their friends on their wall.
Services can be configured for GroupEx classes allowing you to add specific cancellation policies and waiting lists as you need. Clients can JOIN classes that you are hosting, notifying you in advance who is attending. Communication platform. Fisikal makes it simple to communicate to your clients.
Appointment and payment reminders can be configured to be sent at a time you select either by club branded E-mail or by SMS masked with the club's number on it. Clients need only select REPLY and the club / trainer get the message directly. If you want to set yourself apart from other clubs, you can send member video training programmes. Simply upload, assign and send.
Fisikal delivers these to members' E-mail address embedded within a club branded E-mail. You can upload and store documentation online and assign to clients or groups as well. Making sure all your essential business documents are safely stored online. Business analysis.
Fisikal has created a series of essential instant business analysis reports. These reports can all be downloaded to excel giving you greater flexibility for analysis. Fisikal also gives you the possibility to create custom reports. Mobile solution. Fisikal can be accessed by any mobile or table device via web browser.
Fisikal also has a trainer app for iPhone that can be used in ONLINE and OFFLINE mode (in case of poor mobile connectivity within the club). Coming soon to Android, Windows Mobile and iPhone is the MEMBER APP. This club branded app, enabled members to view club services and promo videos, GroupEx and team schedules where they can book, cancel and JOIN waiting lists. Members can also keep activity and food journals, which then notify team members they are working with.
Members can also view video announcements and programme cards as well as keeping their membership details up to date. As Fisikal is an online calendar, your trainers and members can subscribe to it. Enabling all appointments to sync into their calendar applications.
Integration services. Fisikal give you a customisable login widget as an iFrame, which can be simply embedded into your web page - enabling your members to log in through your own web site. Fisikal can integrate upon request into any existing membership system.
We understand that any change in system is difficult so we have enabled Fisikal to push and pull data through API in real time with the systems you already have in place. Fisikal has built a very flexible platform, which enables you to customise specific functionality that you would like to use, or work with us to amend the system to suit your requirements.